Privacy Notice

This is the privacy policy (“Privacy Policy”) that governs how we, Park IT Solutions Ltd (“Park-IT”, “we”, “our” or “us”), use Personal Information (“PI”), defined below, that we collect, receive and store about individuals in connection with the use of: (i) the website at www.parkit.cloud, and any other website that we operate (each, together with its sub-domains, content and services, a “Site”); and (ii) our parking operations tool (the “Service”). The Service and/or the Site may be available for use via a web browser or applications. We do not host ourselves any of the Site and/or Service all hosting is done by third party service providers that we engage. This means that data you provide us or that we collect from you (including any PI, as defined below) – as further described in this Privacy Policy – is hosted with such third party service providers on servers that they own or control. For efficiency we aim to host your Service in the same region as your business is based. For redundancy we replicate your data across other hosting regions. We will keep your data in the the same judicial area (e.g. EEA).

1. Introduction

We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your PI is collected and used in connection with the Site and/or the Service. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, postal address, email address, car registration, or other contact information.

2.Terms of Service

This Privacy Policy forms part of our Terms of Service.

3.Consent and Modification.

You are not legally obligated to provide us PI, and you hereby confirm that providing us PI is at your own free will. By using the Site and/or Service, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of PI for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Site and/or Service. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Site, and your continued use of the Services thereafter means that you accept those changes.

4.What Personal Information We Collect and How We Collect It.

We do not currently require you to provide PI in order to have access to general information available on the Site. But, we do receive and/or collect PI from you in the following ways:

__4.1 User Accounts__ In order to use certain services that we offer via the Service you are required to obtain an account (“User Account”). If you need a User Account you will be required to provide us with certain information, such as your name, email address, as well as a password that you will use for your User Account (“Account Information”). You may also voluntarily choose to provide additional PI as part of the User Account registration process and in connection with your ongoing use of your User Account such as profile photo, phone number, location, time-zone, job title, skills and other information you submit through the services.

__4.2 Usage Information__ We may collect information about how you are accessing and using the Site and /or Service, which may include administrative and support communications with us and information about the features you interact with.

__4.3 Log Files__ We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, your device’s type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyse trends, administer the Site and/or Service, track users’ movement around the Site and/or Service, and gather demographic information.

__4.4 Cookies and Other Tracking Technologies__ Our Site and/or Service may utilise “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our Services and present you with information that is customised for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Site and/or Service. Certain cookies and other technologies may serve to recall PI, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

__4.5 Services Integrations__ If, when using the Site and/or Service, you integrate with a third party service, we will connect that third party service to ours. The third party provider of the integration may share certain information about your account with Park-IT. However, we do not receive or store your passwords for any of these third party services.

5.Customer Data.

In the course of using the Service, you may submit Customer Data. Our use of such Customer Data is in accordance with the Terms.

6.The Way We Use Personal Information.

If you submit or we collect PI through the Site and/or Service, then we may use such PI in the following ways, via any applicable communication channel, including e-mail, SMS, etc.

__6.1__ We will use your PI to provide and improve our Service, to send you marketing/advertisement communications that we believe may be of interest to you, to contact you in connection with the Service and certain programs or offerings that you may have registered for, and to identify and authenticate your access to the parts of the Site and/or Service that you are authorised to access.

__6.2__ We may use your designated email address to: (i) send you updates or news regarding the Service and our products; and/or (ii) respond to a “Contact Us” or administrative request (for example, to change your password).

__6.3__ We may send you service and administrative emails and messages. We may also contact you to inform you about changes in our Site and/or Service, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of the Service and you may not opt-out of them. If you choose to send others an invitation email or message to use the Service we will use the contact information that you provide, or make available, to automatically send such invitation email or message. Your name and email address may be included in the invitation email or message.

__6.4__ We may transfer your PI to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries. We require that these parties agree to process such information in compliance with our Privacy Policy.

__6.5__ We may share your PI with our third party service providers and partners, but only to assist us with our business operations and to provide our Service to you and other users. Such service providers may include, but not limited to, TeamLeader, GitHub, Amazon S3 and Google. Such information may be transferred to other countries. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of PI.

__6.6__ We may disclose your PI or any information you submitted via the Site and/or Service, with people/organisation you specifically ask to share with.

__6.7__ We may share your contact details with our business partners and/or affiliates so they can contact you in order to offer or promote our Service.

__6.8__ We may disclose your PI or any information you submitted via the Site and/or Service if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Park-IT, our users, yourself or the public.

__6.9__ As a User you acknowledge that there may be times when you contact us to help resolve an issue specific to a team of which you are a member. In order to help resolve the issue and given our relationship with our Customer, we may share your concern with the Customer.

7. Use of Anonymous Information

We may use Anonymous Information (as defined below) or disclose it to third party service providers in order to improve our Site and/or Service, to perform random tests for additional features and to enhance your experience with the Site and/or Service. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our Site and/or Service. This Privacy Policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or customer of the Service.

8. Opting Out

You may choose not to receive future promotional, advertising, or other Service-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the Site and/or Service.

9. Choice

At all times, you may choose whether or not to provide or disclose PI. If you choose not to provide mandatory PI, you may still visit parts of the Site and/or Service but you may be unable to access certain options, programs, offers, and services that involve our interaction with you.

10. Access/Accuracy

To the extent that you do provide us with PI, we wish to maintain accurate PI. If you would like to delete or correct any of your other PI that we may be storing, you may submit an access request by sending an email to support@parkit.cloud. Your email should include adequate details of your request.

11. Third Party Services

The Site and/or Service may enable you to interact with or contain links to third party site or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect PI from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party

12. Information Security

The security of PI is a top priority for us. We follow generally accepted industry standards, to protect the PI submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the Site and/or Service, you can contact us at support@parkit.cloud.

13.Merger, Sale or Bankruptcy

In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign PI and any other information you provided us in connection with the foregoing events.

14.Commitment.

If you have any comments or questions regarding our Privacy Policy or if you feel your privacy was compromised, you can contact Park-IT’s service team at support@parkit.cloud and you’ll be contacted about next steps within 48 working hours.

Last updated: May 5th, 2018

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