"Since the initial roll out of Park-IT within our Meet & Greet Parking Facilities at Manchester Airport, we have seen a significant improvement in the whole operational process from start to finish. This has been due to the software being adapted to suit the needs of our car parking operation across all three terminals. It performs well under the strains of our busy Meet & Greet demands with multiple users and has given us the ability to have additional traceability and reporting features that previous software installations could not offer, not to mention the added benefit of superb technical support. With Park-IT having such a user friendly interface and easy to navigate menus and screens, our users have adapted quickly with only basic training required. Manchester Airport are proud to be users of the Park-IT software."
Paul Fitzsimmons - Head of Car Park Operations - MAN Airport
"Since the installation of Park-IT our key control scenario has improved dramatically removing almost all manual processes and enabling comprehensive driver management. We now know exactly where all our keys are at any one time mitigating the risk of misplaced keys. "
Peter Wright - Contract Manager - STN Empark
" By utilising the Park-IT system we have delivered both great customer care and an overall enhanced working experience for our Car Parks Team. Time management achieved through the use of Park-IT has delivered a speedier, more efficient service that has ultimately lowered our employee costs and has enabled us to increase our meet and greet parking efficiency. The available management reports enable us to ensure we have enough data to review past periods and also plan for the future."
Tatjana Walker - Operations Manager - EMA Airport
".Park-IT provides complete management oversight of our parking operation. It has comprehensive reporting and vision of the daily operation allowing us to plan and manage with efficiency. From a customer perspective, it provides a dedicated automated check in facility which customers find easy to use."
Domonic Barber – Location Lead – LTN Airparks
" We use the Park-IT system coupled with the Park-IT app to allow us to track all of our car and key movements as well as recording car damage and customer assistance. Park-IT enables me to see booking and activity trends and gives me confidence in knowing that I have the location of all customer assets on site at the touch of a button. Most importantly, the alert system warns me of any potential issues that I need to act on and all of the staff believe in it."
Garry Glover - General Manager - LGW Purple Parking
"Queue management and operational efficiency has really improved since Park-IT's introduction at Stansted Airport and provides great reports which then result in cost savings. Staff are also happy with the Park-IT technology as it allows them to do their job quicker and easier, meaning that the number of incidents or mistakes are reduced. Most importantly, Park-IT significantly improves the customer experience at Stansted Airport."
Inga Sviglinkiene - Passenger Services Operations - STN Airport